NEC SV9100 Phone System for Small to Medium size BusinessThe perfect solution for small to medium sized businesses that want to grow their organisation and be competitive in the marketplace.
The NEC SV9100 Telephone System is for small to medium businesses that wish to take full advantage of what VoIP, IP Telephony and Unified Communications has to offer.
NEC business phone systems cover a range of digital and IP phones, wireless phones, conference phones, and peripherals to suite business of all sizes and industries. The NEC SV9100 telephone system with its intelligent design helps to solve today's communications challenges and grow as your business grows.
Reliable and adaptable, the SV9100 telephone system is built on cutting edge technology that supports voice, unified communications and collaboration, unified messaging, and mobility out-of-the-box. No one wants a phone system that’s difficult to use and even harder to maintain and protect. That’s why NEC’s SV9100 telephone system is one of the easiest phone systems on the market to configure and maintain.
NEC has a rich history providing communications technology solutions tailored for Hospitality, Healthcare, Aged care, Education, Retail, Car Dealerships, Government, Finance, Manufacturing, and Transportation based organisations.
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NEC are recognized as having the highest level of customer satisfaction among Unified Communications vendors, and industry experts have acknowledged that NEC phone systems have some of the lowest total costs of ownership in the market.
As such, we know that SMBs have distributed work environments. Not only does the SV9100 telephone system converge your voice and data networks which means reduce hardware and carrier costs. In a multi site location the SV9100 telephone system also provides IP failover and the other security features that you need to keep your distributed communications safe.
Automate Your Communications
The SV9100’s Messaging solutions can automate your communications by providing your business with one voicemail system complete with integrated voice messaging capabilities and automated attendant features. These solutions increase user productivity by providing them with enhanced call control and an easy-to-use management interface.
With the additional productivity features that the Messaging solutions provide, your users will be able to save, delete or keep as new any voice message that has been forwarded to your email system, letting you empower your team to simplify message management and streamline business communications on their own right from their desktop.
You may want to invoke the automated attendant feature; as customers call your business, an instruction menu announcement will play, providing them with a choice of dialing options. From there, they can simply direct themselves to the party whom they are calling without ever being placed on hold.
Make Collaborating easier with UC
The UC Suite gives you and your employee’s access to the latest productivity enhancing communications applications, such as user presence, instant messaging (IM), white boarding, application sharing and a multimedia softphone.
The UC Suite delivers on the promise of unifying your business’s communications by integrating seamlessly with Microsoft® Outlook® and other CRM applications. Our innovative UC Suite ties your organisational communications into your core business processes while also helping to increase employee productivity, shorten response times, encourage collaboration, and improve customer satisfaction.
Integrated SV9100 Contact Centre
Today’s customer expects to be able to communicate with your business on their own time in whatever way they choose. The SV9100’s contact centre solution can help small and medium businesses improve response times, reduce abandon rates, lower operating costs, and increase revenues and ensuring both you and your customers will see a return on your investment.
Distribute Your Calls to the Most Qualified Agents
Designed specifically for the SV9100, our integrated SV9100 Contact Centre is smart, cost effective, automated, and easy to implement and maintain. The SV9100’s contact centre solution is designed to improve call centre efficiency by routing callers to the agent that best fits their needs (based on pre-established criteria). The SV9100 Contact Centre is incredibly sophisticated, and can accurately distribute calls accordingly and judge the workload of each agent.
Provide Smart BYOD Mobility Options
Organisations need mobile applications that offer enhanced communications tools for on-the-go employees.
Today’s mobile workers depend on communication tools that accommodate flexible workspaces and allow free roaming wherever they are: in the office, or outside of it. The SV9100 gives your staff smart, reliable mobile applications that enhance their ability to provide quality services to your customers.
Stay Connected in Any Location
NEC’s SMB mobility solutions have been designed to give your employees freedom and flexibility through the use of one phone extension and voice mailbox to ensure they never miss another important call.
The SV9100’s SMB mobility solutions allow users to set up their phones to ring the device of their choice. The phone is also set up according to pre-set rules that consider your current status/availability and who it is that is trying to reach you.
“The SV9100 will grow as your business grows.”